Refund and Return Policy

At EMARA Fragrances, we prioritize customer satisfaction above all else. We are dedicated to delivering a flawless experience, ensuring that every product reflects our commitment to quality and craftsmanship. If you are not completely satisfied with your purchase, we offer the following:

Returns:

• You have 14 days from the date of purchase to return any item for a full refund or exchange.
• To qualify for a return, the product must be unused and in its original packaging.
• Please include the original receipt or proof of purchase with your return.

Refunds:

• Upon receiving your return, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and the credit will be applied to your original payment method within 7-10 business days.

Exchanges:

• We understand that choosing the right fragrance is personal. If you wish to exchange your purchase for another scent, we are delighted to facilitate an exchange within 14 days of purchase.

Our Commitment to You:

• Your satisfaction is paramount at EMARA Fragrances. Our dedicated team is here to address any concerns and ensure a seamless return or exchange process.
• We strive to cultivate positive experiences with every interaction, as your trust in our brand is invaluable to us.